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Resetting the plug usually helps to fix internal bugs causing connection problems. You should reset your plug if everything looks good, but you’re still having connectivity issues. #Smart switch unsupported device s6 updateMore so, check your Meross Smart Plug’s firmware version via the Meross App and update it-if there are new updates available. If so, update it to the latest version of the app. Go to your app store and check if the Meross app requires an update. If the Meross App on your phone or the smart plug’s firmware is outdated, it might result in some malfunctions, such as connectivity issues. If you’re still unable to get your Meross Smart Plug to connect to Wi-Fi, your app or the plug’s firmware might be the culprit. Next, try to connect your plug again to see if it works. Check if you have too many devices connected and disconnect some. Sometimes, connecting too many devices to your router at the same time can cause connectivity issues. Disconnect Some Devices Connected to Your Router You may also get a Wi-Fi repeater to boost the network signal. If low, move your router closer to the plug to improve the network signal. You can check the network bars on your phone to see the signal levels. If so, switch it to use only the 2.4GHz Wi-Fi band, as the Meross Smart Plug only supports a 2.4GHz Wi-Fi network band.Īlso, check that your Wi-Fi network signal strength is strong. If you’re using a dual-band router, check Wi-Fi settings on the router to see if it’s set to run on a dual-band or the 5GHz network. And if you’re switching to a different Wi-Fi network, you need to first reset your plug before connecting to another Wi-Fi network. More so, if you have some special characters in your Wi-Fi network’s name, consider renaming it, as that may cause connectivity issues too. If needed, reset your router and set a new password. #Smart switch unsupported device s6 passwordSo double-check and ensure your password is correct. And the plug won’t connect to your Wi-Fi network if you’re entering an incorrect password. Confirm that Your Wi-Fi Password is CorrectĪs you can see during the setup process, you’ll need to enter your Wi-Fi password to authorize the connection. Next, try setting up the smart plug again to see if it works. Then wait 30 seconds and plug it back in. You can power cycle your router by unplugging it from its power source. This will help refresh your Wi-Fi and fix some unseen glitches obstructing the connection. ![]() Power Cycle Your RouterĪnother way to resolve Wi-Fi connection issues with your Meross Smart Plug is to power cycle your router. However, if your plug is turned on and blinking, but won’t connect to your Wi-Fi network, see the next troubleshooting step. These flashes indicate your plug is in pairing mode, and you can proceed with the setup. If not, long-press the Power button for about 8 seconds until the indicator light is slowly alternating between amber and green. Next, confirm that your Smart Plug is turned on-you’ll see a slow blinking light on the LED indicator if the plug has received power. So check the wall outlet where you plugged your Smart Plug and ensure there is a power supply. Check the Power Sourceįirst off, you want to confirm that your plug has received power. Tips to Fix Meross Smart Plug Wi-Fi Connection Issues 1. Meross Smart Plug keeps disconnecting what to do?.How do I change the Wi-Fi on my Meross Smart Plug?.Why is my Meross Smart Plug unreachable?. ![]()
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